2006/10/06-07 Services Science, Management and Engineering "Education for the 21st Century" Conference

Submitted by daviding on Mon, 01/30/2017 - 22:18

See the [original program on almaden.ibm.com] for more information on the SSME conference.

(Digital audio recordings of this event were made.  Contact David Ing for more information).

Time Speaker Slides / Digest
10/06 08:00 Paul Maglio, Senior Manager, Service Systems Research, IBM Research, "Welcome" [slides as PDF] (first section)
10/06 08:10 Robert Morris, Vice President, Services Research, IBM Research, "Conference Opening" [slides as PDF] (second section)
10/06 08:30 Nick Donofrio, Executive Vice-President, Innovation and Technology, IBM Corporation,  "Innovating for Growth" [text digest]
10/06 09:10 Richard C. Larson,  Massachusetts Institute of Technology, Engineering System Division, "Holistic Trinity of Services Sciences: Management, Social and Engineering Sciences" [text digest]
10/06 09:35 Steven G. Allen,  North Carolina State University, "The IBM-SSME-NC State Fit" [slides as PDF
[text digest]
10/06 10:35 Panel: "The Role of Government in Research and Skills Development",
  • Susan Tuttle (Moderator), IBM,  Director, Worldwide Innovation Policy
  • William B. Bonvillian, Director, Washington Office, Massachusetts Institute of Technology
  • Debasish Dutta, Ph.D., Advisor, Office of the Assistant Director, Education and Human Resources, NSF 
  • Leandro S. Jesus, Professor, Federal University of Rio de Janeiro 
  • Jésus Villasante, Department Head, Software Technologies and Distributed Systems Unit Directorate General of the Information Society, European Commission 
  • Leandro S. Jesus, Professor, Federal University of Rio de Janeiro
[text digest]
10/06 11:20 Roland T. Rust,  University of Maryland [slides as PDF
[text digest]
10/06 11:40 Daniel Berg,  Renesselaer Polytechnic Institute [slides as PDF
[text digest]
10/06 13:35 Carl Schramm, Kauffman Foundation, "The Entrepreneurial Imperative" [presentation slides as PDF
[book cover as PDF
[article as PDF
[text digest]
10/06 14:20 Bill Hefley, Carnegie Mellon University, [text digest]
10/06 14:40 Gianmario Motta, University of Pavia, "Engineering of Digital Services" [slides as PDF
[text digest]
10/06 14:55 John Murray, University of Dublin, Trinity College, "A Research Based Educational Intiative: The Institute for International Services Innovation" [slides as PDF
[text digest]
10/06 15:20 Bob Glushko, University of California, Berkeley, "Services Science at Berkeley" [slides as PDF
[text digest]
10/06 16:10 Avishai Mandelbaum, "Service Engineering: Data-Based Research and Teaching in Support of Service Management" [slides as PDF
[text digest]
10/06 16:35 Val Rahmani, General Manager, Infrastructure Management Services, "Injecting Science into the Art of Services: A Perspective from IBM Global Technology Services"  [slides as PDF
[text digest]
10/06 16:30 Michael E. Gorman,  University of Virginia, "Trading Zones, Interactional Expertise and Service Science" [slides as PDF
[text digest]
10/06 17:45 Xiaofei Xu,  Harbin Institute of Technology, "The Current States and Development Plan of Research and Education on SSME in Harbin Institute of Technology" [slides as PDF
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10/06 18:05 Christof Weinhardt,  Karlsruhe Institute of Technology, "SSME for eOrganizations" [slides as PDF
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10/06 18:20 Taina Tukiainen,  Helsinki Polytechnic Stadia, "Master’s Program for Service Management at Helsinki Polytechnic Stadia" [slides as PDF
[text digest]
10/06 18:35 Irving Wladawsky-Berger, IBM Vice President, Technical Strategy and Innovation, "At the Threshold of a 21st Century Revolution" [text digest]
10/07 08:05 Debra Stewart, President, Council of Graduate Schools  [text digest]
10/07 08:40 Hideaki Takagi, University of Tsukuba [slides as PDF
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10/07 09:05 Steve Vargo & Bob Lusch, University of Hawaii and University of Arizona [slides as PDF
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10/07 09:20 Christos Nikolaou, University of Crete [slides as PDF
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10/07 09:40 Guido Dedene Catholic University of Leuven (K.U.Leuven), Belgium [slides as PDF
[text digest]
10/07 10:00 Jiangfan Li,  Sun Yat-sen University, Guangzhou, China, "CCSSR Research & Education and Service Economies & Management" [slides as PDF
[text digest]
10/07 11:05 Javier Reynoso, Instituto Tecnológico y de Estudios Superiores de Monterrey, "The Evolution of Services Management in Latin America: Building an Academic Program" [slides as PDF
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10/07 11:20 Mary Jo Bitner, Arizona State University, "Services Science at ASU" [slides as PDF
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10/07 11:45 Business Partner Panel: 
The Boston Consulting Group 
Information Technology, Inc 
Xerox
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10/07 12:45 Summary and closing, Stuart Feldman, IBM Computer Science Research [text digest]