2010/02/15 The Emerging Science of Service Systems

Submitted by daviding on Sat, 12/17/2016 - 19:01

Lecture

"The Emerging Science of Service Systems", Organizational Dynamics Lecture Series, at University of Pennsylvania, February 15, 2010.

Speaker

David Ing

Outline

  • A. Introduction
  • B. The "new service economy" and SSMED
  • C. The systems in service systems
  • D. Artifacts / feeds to follow

Citation

David Ing, "The Emerging Science of Service Systems", presented at the Organizational Dynamics Lecture Series, University of Pennsylvania, Philadelphia, February 15, 2010.

Content