06-07 Services Science, Management and Engineering "Education for the 21st Century" Conference

6th Oct 2006

See the [original program on almaden.ibm.com] for more information on the SSME conference.

(Digital audio recordings of this event were made. Contact David Ing for more information).

Time	Speaker	Slides / Digest
10/06 08:00	Paul Maglio, Senior Manager, Service Systems Research, IBM Research, "Welcome"	[slides as PDF] (first section)
10/06 08:10	Robert Morris, Vice President, Services Research, IBM Research, "Conference Opening"	[slides as PDF] (second section)
10/06 08:30	Nick Donofrio, Executive Vice-President, Innovation and Technology, IBM Corporation, "Innovating for Growth"	[text digest]
10/06 09:10	Richard C. Larson, Massachusetts Institute of Technology, Engineering System Division, "Holistic Trinity of Services Sciences: Management, Social and Engineering Sciences"	[text digest]
10/06 09:35	Steven G. Allen, North Carolina State University, "The IBM-SSME-NC State Fit"	[slides as PDF] [text digest]
10/06 10:35	Panel: "The Role of Government in Research and Skills Development", Susan Tuttle (Moderator), IBM, Director, Worldwide Innovation Policy William B. Bonvillian, Director, Washington Office, Massachusetts Institute of Technology Debasish Dutta, Ph.D., Advisor, Office of the Assistant Director, Education and Human Resources, NSF Leandro S. Jesus, Professor, Federal University of Rio de Janeiro Jésus Villasante, Department Head, Software Technologies and Distributed Systems Unit Directorate General of the Information Society, European Commission Leandro S. Jesus, Professor, Federal University of Rio de Janeiro	[text digest]
10/06 11:20	Roland T. Rust, University of Maryland	[slides as PDF] [text digest]
10/06 11:40	Daniel Berg, Renesselaer Polytechnic Institute	[slides as PDF] [text digest]
10/06 13:35	Carl Schramm, Kauffman Foundation, "The Entrepreneurial Imperative"	[presentation slides as PDF] [book cover as PDF] [article as PDF] [text digest]
10/06 14:20	Bill Hefley, Carnegie Mellon University,	[text digest]
10/06 14:40	Gianmario Motta, University of Pavia, "Engineering of Digital Services"	[slides as PDF] [text digest]
10/06 14:55	John Murray, University of Dublin, Trinity College, "A Research Based Educational Intiative: The Institute for International Services Innovation"	[slides as PDF] [text digest]
10/06 15:20	Bob Glushko, University of California, Berkeley, "Services Science at Berkeley"	[slides as PDF] [text digest]
10/06 16:10	Avishai Mandelbaum, "Service Engineering: Data-Based Research and Teaching in Support of Service Management"	[slides as PDF] [text digest]
10/06 16:35	Val Rahmani, General Manager, Infrastructure Management Services, "Injecting Science into the Art of Services: A Perspective from IBM Global Technology Services"	[slides as PDF] [text digest]
10/06 16:30	Michael E. Gorman, University of Virginia, "Trading Zones, Interactional Expertise and Service Science"	[slides as PDF] [text digest]
10/06 17:45	Xiaofei Xu, Harbin Institute of Technology, "The Current States and Development Plan of Research and Education on SSME in Harbin Institute of Technology"	[slides as PDF] [text digest]
10/06 18:05	Christof Weinhardt, Karlsruhe Institute of Technology, "SSME for eOrganizations"	[slides as PDF] [text digest]
10/06 18:20	Taina Tukiainen, Helsinki Polytechnic Stadia, "Master’s Program for Service Management at Helsinki Polytechnic Stadia"	[slides as PDF] [text digest]
10/06 18:35	Irving Wladawsky-Berger, IBM Vice President, Technical Strategy and Innovation, "At the Threshold of a 21st Century Revolution"	[text digest]
10/07 08:05	Debra Stewart, President, Council of Graduate Schools	[text digest]
10/07 08:40	Hideaki Takagi, University of Tsukuba	[slides as PDF] [text digest]
10/07 09:05	Steve Vargo & Bob Lusch, University of Hawaii and University of Arizona	[slides as PDF] [text digest]
10/07 09:20	Christos Nikolaou, University of Crete	[slides as PDF] [text digest]
10/07 09:40	Guido Dedene Catholic University of Leuven (K.U.Leuven), Belgium	[slides as PDF] [text digest]
10/07 10:00	Jiangfan Li, Sun Yat-sen University, Guangzhou, China, "CCSSR Research & Education and Service Economies & Management"	[slides as PDF] [text digest]
10/07 11:05	Javier Reynoso, Instituto Tecnológico y de Estudios Superiores de Monterrey, "The Evolution of Services Management in Latin America: Building an Academic Program"	[slides as PDF] [text digest]
10/07 11:20	Mary Jo Bitner, Arizona State University, "Services Science at ASU"	[slides as PDF] [text digest]
10/07 11:45	Business Partner Panel: The Boston Consulting Group Information Technology, Inc Xerox	[text digest]
10/07 12:45	Summary and closing, Stuart Feldman, IBM Computer Science Research	[text digest]